For Desktop

  • Windows

    Version 7.6.63

    Released on 06/17/2022

  • Mac

    Version 4.0

    Released on 06/15/2022

For Mobile

How to use HelpDesk for Remote Support

  • One
    1

    Download and install HelpDesk on your computer

  • Two
    2

    Create Connection IDs for service requests

  • Three
    3

    Connect to computers over a secure session

System Requirements

  • For PC

    Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2016 Server, Windows 2012 Server, Windows Server 2008 R2

  • For Mac

    OS X 10.10 Yosemeite or greater [macOS 12.0 Monterey compatible] (Supports Intel and Apple M1 processors)